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My bots stopped in Telegram group

по s54345 опубликовано Jun 7 2019, 11:35

All my bots, whether old or fresh, stopped reacting to conversations in Telegram groups. They respond normally in private chats and can post automated messages in groups, but not responding in groups.

 

I disconnected and connected them from admin panel many times, but that didn't solve the problem. I currently use another AI service, hoping that this problem will be soon solved because I prefer botlibre AI engine.


by admin posted Jun 10 2019, 8:40
Looking at your bots, I see they are still connected to Telegram, and their messages per day have not changed, 1,865 messages yesterday.

Are the groups supergroups or normal groups? Bot Libre does not allow bots in supergroups to avoid spam.

Check if the bots are still subscribed to the groups in Telegram, and ensure they have not be banned by the group.

Can you email support@botlibre.biz with:
- the names of the bots on Bot Libre
- the names of the bots on Telegram
- when they stopped replying to group messages
- the list of groups they are currently subscribed to in Telegram
- are the bot's group admins

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Идентификатор: 9503012
Опубликовано: Jun 7 2019, 11:35
Обновлено: Jun 9 2019, 8:32
Ответы: 1
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